.support-sla-banner {
    background: linear-gradient(135deg, #667EEA 0%, #764BA2 100%);
    border-radius: 12px;
    padding: 24px;
    margin-bottom: 32px;
    color: white;
}

.support-sla-banner h3 {
    margin: 0;
    font-size: 18px;
    font-weight: 600;
}

.support-sla-banner p {
    margin: 0;
    font-size: 15px;
    opacity: 0.95;
}

.support-ticket-form .form-group {
    margin-bottom: 20px;
}

.support-ticket-form label {
    display: block;
    margin-bottom: 6px;
    font-weight: 500;
    color: #374151;
}

.support-ticket-form small {
    display: block;
    margin-top: 4px;
    font-size: 13px;
    color: #6B7280;
}

.support-ticket-form textarea {
    resize: vertical;
    min-height: 120px;
}

.support-success-message {
    max-width: 600px;
    margin: 0 auto;
    text-align: center;
    padding: 48px 24px;
}

.support-success-icon {
    width: 80px;
    height: 80px;
    background: #10B981;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 24px;
}

.support-ticket-card {
    background: white;
    border-radius: 12px;
    padding: 20px;
    margin-bottom: 16px;
    border: 1px solid #E5E7EB;
    transition: box-shadow 0.2s;
}

.support-ticket-card:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
}

.support-ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    flex-wrap: wrap;
    gap: 12px;
    margin-bottom: 12px;
}

.support-ticket-number {
    color: #6366F1;
    font-weight: 600;
}

.support-badge {
    padding: 4px 10px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 500;
}

.support-badge-low {
    background: #F3F4F6;
    color: #6B7280;
}

.support-badge-medium {
    background: #FEF3C7;
    color: #D97706;
}

.support-badge-high {
    background: #FEE2E2;
    color: #DC2626;
}

.support-badge-open {
    background: #DBEAFE;
    color: #1E40AF;
}

.support-badge-closed {
    background: #D1FAE5;
    color: #065F46;
}

.support-stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 20px;
    margin-bottom: 32px;
}

.support-stat-card {
    text-align: center;
    background: white;
    padding: 24px;
    border-radius: 12px;
}

.support-stat-value {
    font-size: 32px;
    font-weight: 700;
    margin-bottom: 8px;
}

.support-stat-label {
    font-size: 14px;
    color: #6B7280;
}

.support-filters {
    display: flex;
    gap: 12px;
    flex-wrap: wrap;
    margin-bottom: 24px;
}

.support-filters select,
.support-filters input {
    min-width: 180px;
}

.support-empty-state {
    text-align: center;
    padding: 48px;
    background: white;
    border-radius: 12px;
}

.support-empty-state-icon {
    font-size: 48px;
    margin-bottom: 16px;
}

.support-empty-state h3 {
    color: #6B7280;
    font-size: 18px;
    font-weight: 500;
    margin-bottom: 8px;
}

.support-empty-state p {
    color: #9CA3AF;
    font-size: 14px;
}